Got questions about eBesa? We’ve got answers! Browse through our FAQs to learn more about our services, security, transactions, and how to get started.
eBesa is a mobile financial platform owned by IBS Somali Bank and powered by SomLink Telecom. It enables users to send money, pay bills, save, and access financial services via USSD *770#, mobile app, or web portal.
Anyone in Somalia can use eBesa! Whether you have a smartphone or a basic phone, you can access our services. No ID is required for basic transactions.
No problem! Use USSD *770# on any basic phone to access all eBesa services.
Dial *770# on your phone or download the eBesa app. Follow the prompts to register with your phone number. No ID is needed for basic services.
Yes! Link your IBS Bank account to eBesa for seamless transfers between your bank and mobile wallet.
Dial *770# or open the eBesa app, go to “Account Settings,” and follow the steps to reset your PIN.
Use USSD *770# or the eBesa app. Enter the recipient’s phone number, amount, and confirm the transaction. It’s instant and secure!
You can withdraw cash from IBS Bank branches, ATMs, or authorized agents. Use USSD *770# or the app to initiate the withdrawal.
eBesa is an integrated digital and mobile financial platform designed to digitize money and payments, enhancing financial inclusion across Somalia.
