EBESA Limited Privacy Policy

EBESA Limited (“us”, “we”, or “our”) operates both www.ebesa.so website and the eBesa mobile

application(s) (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when

you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection

and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy,

terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Service

Service means the www.ebesa.so website and the eBesa mobile application(s) is operated by EBESA

Limited.

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service

infrastructure itself (for example, the duration of a page visit).

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other

persons) determines the purposes for which and the manner in which any personal information are, or

are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on

behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our

Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information

that can be used to contact or identify you (“Personal Data”). Personally identifiable information may

include, but is not limited to:

 Email address

 Physical address

 First name and last name

 Phone number

 National/Passport identification number

 Date of birth, birthplace

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you

access the Service by or through a mobile device (“Usage Data”).

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain

information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies

are sent to your browser from a website and stored on your device. Tracking technologies also used are

beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However,

if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies - We use Session Cookies to operate our Service.

Preference Cookies - We use Preference Cookies to remember your preferences and various settings.

Security Cookies - We use Security Cookies for security purposes.

This usage Data may include information such as your computer’s Internet Protocol address (e.g. IP

address), browser type, browser version, the pages of our Service that you visit, the time and date of

your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this usage Data may include information

such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile

device, your mobile operating system, the type of mobile internet browser you use, unique device

identifiers and other diagnostic data.

Location Data

Tracking & Cookies Data

Use of Data

EBESA Limited uses the collected data for various purposes:

 To provide and maintain our Service

 To notify you about changes to our Service

 To allow you to participate in interactive features of our Service when you choose to do so

 To provide customer support

 To gather analysis or valuable information so that we can improve our Service

 To monitor the usage of our Service

 To detect, prevent and address technical issues

 To provide you with news, special offers and general information about other goods, services

and events which we offer that are similar to those that you have already purchased or enquired

about unless you have opted not to receive such information

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), EBESA Limited legal basis for collecting and using the

personal information described in this Privacy Policy depends on the Personal Data we collect and the

specific context in which we collect it.

EBESA Limited may process your Personal Data because:

 We need to perform a contract with you

 You have given us permission to do so

 The processing is in our legitimate interests and it’s not overridden by your rights

 To comply with the law

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

EBESA Limited will retain your Personal Data only for as long as is necessary for the purposes set out in

this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our

legal obligations (for example, if we are required to retain your data to comply with applicable laws),

resolve disputes, and enforce our legal agreements and policies.

EBESA Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained

for a shorter period of time, except when this data is used to strengthen the security or to improve the

functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers

located outside of your state, province, country or other governmental jurisdiction where the data

protection laws may differ than those from your jurisdiction.

If you are located outside Somalia and choose to provide information to us, please note that we transfer

the data, including Personal Data, to Somalia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your

agreement to that transfer.

EBESA Limited will take all steps reasonably necessary to ensure that your data is treated securely and in

accordance with this Privacy Policy and no transfer of your Personal Data will take place to an

organization or a country unless there are adequate controls in place including the security of your data

and other personal information.

Disclosure of Data

Business Transaction

If EBESA Limited is involved in a merger, acquisition or asset sale, your Personal Data may be

transferred. We will provide notice before your Personal Data is transferred and becomes subject to a

different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, EBESA Limited may be required to disclose your Personal Data if required

to do so by law or in response to valid requests by public authorities (e.g. a court or a government

agency).

Legal Requirements

EBESA Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of EBESA Limited

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the

Internet, or method of electronic storage is 100% secure. While we strive to use commercially

acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals under California Online Privacy Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser

to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web

browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights.

EBESA Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of

your Personal Data.

If you wish to be informed of what Personal Data we hold about you and if you want it to be removed

from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

 The right to access, update or to delete the information we have on you. Whenever made

possible, you can access, update or request deletion of your Personal Data directly within your

account settings section. If you are unable to perform these actions yourself, please contact us

to assist you.

 The right of rectification. You have the right to have your information rectified if that

information is inaccurate or incomplete.

 The right to object. You have the right to object to our processing of your Personal Data.

 The right of restriction. You have the right to request that we restrict the processing of your

personal information.

 The right to data portability. You have the right to be provided with a copy of the information

we have on you in a structured, machine-readable and commonly used format.

 The right to withdraw consent. You also have the right to withdraw your consent at any time

where EBESA Limited relied on your consent to process your personal information.

Please note that we may ask you to verify your identity and provide signed instructions before

responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your

Personal Data. For more information, please contact your local data protection authority in the

European Economic Area (EEA).

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to

provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how

our Service is used.

These third-parties have access to your Personal Data only to perform these tasks on our behalf and are

obligated not to disclose or use it for any other purpose.

Analytics

Behavioral Remarketing

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link,

you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of

every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of

any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the

new Privacy Policy on this page.

We will let you know via email and / or a prominent notice on our Service, prior to the change becoming

effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy

are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us by

Email: support@ebesa.so

Phone/WhatsApp Number: +252640000154

Website: www.ebesa.so